Contact Information

Last updated: July 22, 2026

We're here to help. Contact SECO Ride with questions about products, sizing, orders, shipping, returns, exchanges, or any other customer service matter.

Customer Support

Email: customerservice@secoride.com
WhatsApp: +1 978-728-2077
Website: www.secoride.com

When contacting us about an existing purchase, please include your full name and order number so our team can assist you more efficiently.

Business Location

SECO Ride
Leominster, Massachusetts
United States

SECO Ride currently operates as an online store. A complete commercial mailing address will be added when available.

Please do not send returns to the location above without first contacting our customer service team. Approved returns must be sent to the return address provided in the return instructions.

Social Media

Follow SECO Ride for new collections, product releases, promotions, surf and skate content, and brand updates.

Instagram: @secoride
Facebook: SECO Ride

Order Assistance

For questions about an order, please provide:

• Your full name.

• Your order number.

• The email address used at checkout.

• A brief description of your request.

• Photos when reporting a damaged, defective, or incorrect product.

Returns and Exchanges

Before returning any product, contact us at customerservice@secoride.com.

Returns sent without prior authorization or to an address that was not provided by our customer service team may not be accepted.

For complete details, please review our Return & Refund Policy.

Shipping Questions

Tracking information will be sent to the email address provided during checkout when available.

For assistance with a delayed, lost, damaged, or incorrectly delivered package, contact us with your order number and tracking information.

For additional details, please review our Shipping Policy.

Business and Partnership Inquiries

For collaborations, wholesale opportunities, brand partnerships, sponsorships, or other business inquiries, contact:

Email: customerservice@secoride.com

Please include a brief introduction, your company or social media information, and the purpose of your inquiry.

Privacy and Security

For your protection, please do not send passwords, complete payment card numbers, banking information, or other sensitive financial information by email, WhatsApp, or social media.

SECO Ride will never request your account password or complete payment card information through these communication channels.

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Contact SECO Ride

SECO Ride — Surf, Skate & Lifestyle
Ride Your Wave

Leominster, Massachusetts, USA

Email: customerservice@secoride.com
WhatsApp: +1 978-728-2077
Website: www.secoride.com
Instagram: @secoride